Terms of service

Terms of Service

Welcome to Choco Gaarden. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

By using this website, you confirm that:

  • You are at least 18 years of age, or using the site under supervision
  • You agree to comply with all applicable laws and regulations

We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

All products listed on our website are subject to availability.

We reserve the right to:

  • Limit quantities of any product
  • Discontinue products at any time
  • Modify product pricing without prior notice

We strive to display accurate product descriptions, but slight variations may occur.

3. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise
  • Prices are inclusive/exclusive of taxes as applicable
  • Payments must be made through approved payment methods on our website

We reserve the right to cancel any order due to pricing errors or payment issues.

4. Order Acceptance & Cancellation

We reserve the right to:

  • Accept or reject any order at our discretion
  • Cancel orders due to stock unavailability, incorrect pricing, or suspicious activity

Customers can cancel orders only before dispatch.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors.

We are not responsible for delays caused by:

  • Courier services
  • Natural events
  • Incorrect shipping details provided by the customer

6. Returns & Refunds

All returns and refunds are governed by our Refund Policy.

Due to the nature of food products:

  • Returns are not accepted once delivered
  • Refunds or replacements are provided only for damaged or incorrect products

7. Intellectual Property

All content on this website, including:

  • Images
  • Logos
  • Product designs
  • Text

is the property of Choco Gaarden and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

Choco Gaarden shall not be liable for:

  • Any indirect or incidental damages
  • Improper use of products
  • Allergic reactions or misuse of food products

Customers are advised to check ingredients before consumption.

9. User Responsibility

You agree not to:

  • Use the website for unlawful purposes
  • Provide false information
  • Attempt to disrupt or harm the website

10. Governing Law

These terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of Coimbatore, Tamil Nadu.

11. Contact Information

For any questions regarding these Terms, please contact us:

📧 Email: thechocogaarden@gmail.com